Background
In the Greater Belfast area at the end of 2014 SSE Airtricity Gas had around 123,000 customers which is around 72% of the domestic market.
Website: www.airtricitygasni.com
Customer Support: 0345 900 5253
Address: SSE Airtricity Gas (NI) Ltd, 17 Great Victoria Street, Belfast, BT2 7AQ
Customer Rating
Shortly this section will display the ratings provided by local consumers who have provided a reviews on Switchadvisor.
SSE Airtricity Gas has low levels of complaints. In its 2013-2014 complaints the Consumer Council for Northern Ireland reported dealing with 3 complaints from their customers during the year.
Additional Information
Airtricity provide a range of methods to manage your account including website, e-billing and various payment methods.
Customer Care Register
SSE Airtricity Gas Supply (Energy Care Scheme)
Telephone: 0345 900 5253
Minicom: 028 9055 5801
E-mail: info@airtricitygasni.com
Website:www.airtricitygasni.com
Address:Airtricity Gas (NI) Ltd PO Box 789, Belfast, BT3 9WA
| Support Provided | Further Information |
|---|---|
| Free Meter Move (to assist with reading meter by customer) | Provided on request to qualifying customers |
| Security Measures for home visits (Police check / password scheme) | Photo ID. Password Scheme |
| Ability to nominate person to look after billing / meter reads etc | Service provided to customers on register |
| Bills / Info / leaflets in alternative formats | Talking bills |
| Special controls & adaption for equipment (braille handi-plugs etc) | Provided on request to qualifying customers |
| Home appointments and request visit to read meter | Provided on request to qualifying customers |
| Free gas safety check or boiler service | Yes |
| Visit to read meters on request | Provided on request to qualifying customers |