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Budget Energy
Established in 2011 Budget Energy have continued to increase their market share and thousands of homes, farms and businesses have switched to them. They provide a range of electricity only tariffs to domestic and business customers.
Budget Energy
Budget Energy has almost 93,000 customers which is just over 11% of the domestic market in Northern Ireland.
In May 2020, Budget Energy was acquired by Flogas
Budget Energy - Cheapest electricity deals
Bill Pay Tariffs
| Fuel | Tariff Name | Annual Cost |
|---|---|---|
| Electricity | 28.5% Discount | £795.77 |
KeyPad Tariffs
| Fuel | Tariff Name | Annual Cost |
|---|---|---|
| Electricity | 10% Discount | £982.39 |
* The Annual Cost is based on average consumption level of 3,200kWh, and excludes any additional cashback or promotional offers
Budget Energy - Tariff and Payment Information
Tariffs Offered
Discount Tariffs
Pay as You Go Tariffs
Fixed Rate Tariffs
Standard Rate
Payment Options
Prepayment
Direct Debit
Card/Cash or Cheque
Via App & Online Account
Billing Options
Online Billing
Postal Billing
Budget Energy also provide online account access. The means you can view bills, monitor your energy use, submit meter readings and make payment through your online account
The majority of Budget Energy customers, around 90%, use Pay as You Go (Keypad) meters. This means they pay for their energy as they use it and Budget offer some of their best deals to Pay as You Go customers.
Keypad customers can top up on-line, use the freephone service or at any paypoint / payzone outlet. Credit (bill paying) customers can pay by monthly direct debit, by cheque, cash or via the freephone service. As a bill pay customer if you choose not to pay by direct debit there is a £150 security deposit.
Budget Energy – Offers, Promotions and Discount
- Tariff Discounts
- Cashback Offers
- Fixed Rate Tariffs[*above are examples in terms of offers and promotions available. It is not meant as an exhaustive list]
Budget Energy - Customer Service
The Consumer Council for Northern Ireland undertake an Energy Supplier Customer Satisfaction survey every 6 months. In the most recent survey result Budget Energy had a ‘customer satisfaction’ score of 69%.
In its 2019-2020 Complaints Report the Consumer Council reported dealing with 14 Stage 2 complaints from Budget Energy customers during the year. This equates to around 2.5 complaints for every 10,000 customers.
Budget Energy – Fuel Mix
The Utility Regulator (NIAUR) requires companies that supply electricity to customers disclose the sources they use to generate their energy each year.
The fuel mix for the most recent year available for Budget Energy is shown below:
Budget Energy – Contact Details
Tel: 0800 012 1177
Website: www.budgetenergy.co.uk
Email: customerservice@budgetenergy.co.uk
Post: Budget Energy House, 30-32 Ballinska Road, Springtown Industrial Estate. Derry/L’Derry, BT48 0LY
If contacting your energy supplier have your customer account number or MPRN. If you do not have access to these, have the name on the account and full address of the property being supplied.
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