Budget Energy

Budget Energy has almost 93,000 customers which is just over 11% of the domestic market in Northern Ireland.

In May 2020, Budget Energy was acquired by Flogas

Budget Energy - Cheapest electricity deals

Bill Pay Tariffs

FuelTariff NameAnnual Cost
Electricity28.5% Discount£795.77

KeyPad Tariffs

FuelTariff NameAnnual Cost
Electricity10% Discount£982.39

* The Annual Cost is based on average consumption level of 3,200kWh, and excludes any additional cashback or promotional offers

Budget Energy - Tariff and Payment Information

Tariffs Offered
Discount Tariffs
Pay as You Go Tariffs
Fixed Rate Tariffs
Standard Rate

Payment Options
Direct Debit
Card/Cash or Cheque
Via App & Online Account

Billing Options
Online Billing
Postal Billing

Budget Energy also provide online account access. The means you can view bills, monitor your energy use, submit meter readings and make payment through your online account

The majority of Budget Energy customers, around 90%, use Pay as You Go (Keypad) meters. This means they pay for their energy as they use it and Budget offer some of their best deals to Pay as You Go customers.

Keypad customers can top up on-line, use the freephone service or at any paypoint / payzone outlet. Credit (bill paying) customers can pay by monthly direct debit, by cheque, cash or via the freephone service. As a bill pay customer if you choose not to pay by direct debit there is a £150 security deposit.

Budget Energy – Offers, Promotions and Discount

  • Tariff Discounts
  • Cashback Offers
  • Fixed Rate Tariffs[*above are examples in terms of offers and promotions available. It is not meant as an exhaustive list]

Budget Energy - Customer Service

The Consumer Council for Northern Ireland undertake an Energy Supplier Customer Satisfaction survey every 6 months. In the most recent survey result Budget Energy had a ‘customer satisfaction’ score of 69%.

In its 2019-2020 Complaints Report the Consumer Council reported dealing with 14 Stage 2 complaints from Budget Energy customers during the year. This equates to around 2.5 complaints for every 10,000 customers.

Budget Energy – Fuel Mix

The Utility Regulator (NIAUR) requires companies that supply electricity to customers disclose the sources they use to generate their energy each year. 

The fuel mix for the most recent year available for Budget Energy is shown below:

Carbon Dioxide Emissions: 293Kg Co2 per MWh
National average is 258Kg Co2 per MWh
Fuel Mix Disclosure Report

Budget Energy – Contact Details

Tel:  0800 012 1177
Website: www.budgetenergy.co.uk
Email: customerservice@budgetenergy.co.uk
Post: Budget Energy House, 30-32 Ballinska Road, Springtown Industrial Estate. Derry/L’Derry, BT48 0LY

If contacting your energy supplier have your customer account number or MPRN. If you do not have access to these, have the name on the account and full address of the property being supplied.

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