Background
Click Energy NI are the newest electricity supplier to enter the domestic market. They launched in October 2015 and aim to offer all their customers the same tariff rate. Click Energy NI state that there will be no tie-in, no contracts and no exit fees.
Website: www.clickenergyni.com
Tel: 0800 107 0732
Email: chat@clickenergyni.com
Address: Click Energy NI, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry, Northern Ireland
Customer Rating
Shortly this section will display the ratings provided by local consumers who have provided reviews about Click Energy NI on Switchadvisor.
Customer Care Register
Telephone: 0800 107 0732
E-mail: chat@clickenergyni.com
Website: www.clickenergyni.com
Address: Customer Services Team, ClickEnergy, Timberquay, 100-114 Strand Road, Derry, BT48 7NR
| Support Provided | Further Information |
|---|---|
| Free Meter Move (to assist with reading meter by customer) | Provided on request to qualifying customers |
| Security Measures for home visits (Police check / password scheme) | Photo ID. Freephone number to verify staff. PSNI Quick Check |
| Ability to nominate person to look after billing / meter reads etc | Service provided to customers on register |
| Bills / Info / leaflets in alternative formats | Bills can be read by customer services staff |
| Special controls & adaption for equipment (braille knobs & handi-plugs etc) | Provided on request to qualifying customers |
| Visit to read meter on request | Provided on request to qualifying customers |
Additional Information
£150 Security Deposit applies to all Bill Pay Tariffs where Non-Direct Debit Payment Method is selected.
ClickEnergy NI state that customers will have transparency in relation to their usage so bills should not come as a shock. There are no exit fees, contracts or tie-ins. Further information will be added shortly